Production Time & Shipping
All of my items are made to order (unless otherwise stated). Production time varies for each item, but it will usually fall within 2-6 weeks. Complex custom orders may take longer. If you need an item expedited, contact me and I will see what options are available.
Once production of your piece is complete, your order will ship via UPS Ground or USPS Priority (If you have a preference, leave me a note at checkout). Domestic orders over $250 qualify for free shipping. And orders over $500 will be sent with signature required.
If you have specific shipping requests, please contact me and I will do my best to accommodate you.
Jewelry will be packaged beautifully in either a jewelry box or pouch ready for gifting. Contact me prior to shipping if you would like me to include a special message.
Ethics & Sustainability
I source conflict-free, ethically responsible diamonds that all comply with the Kimberly Process -- a process which is committed to removing conflict diamonds from the supply chain. This process ensures that rough diamonds are exported and imported with a government certificate stating diamonds are conflict-free and transported between countries in a sealed and tamper-proof container.
By request, I can source CanadaMark™ diamonds that are mined in Canada and are 100% traceable to the mine of origin.
I work with companies that provide only ethically sourced and fair trade gemstones & pearls.
My suppliers are committed to ethical sourcing of metals. They adhere to the RJC Chain of Custody Standard of Gold (CoC) as well as the Conflict Free Minerals Policy Platinum & Palladium.
Don't know your ring size?
You can always stop by your local jewelry store and have them measure your ring size. This is the most accurate option and what I recommend. If you're unable to stop by a local jewelry store, there are inexpensive ring sizing tools available online that will give you semi-accurate results.
Most rings can be resized within a reasonable range after purchase. I offer one free ring resizing within 60 days of receiving your order. The customer is responsible for shipping costs both ways. After this time frame, I am happy to resize your ring for a $25-$50 fee (depending on the ring) plus shipping.
Most of my necklaces are offered in a few different lengths. To determine which is best for you -- take a piece of string and cut it to the longest length offered. Hold it up to your neck with the ends touching and see how it looks. If it seems too long, trim to the next length offered and see if it's a better fit.
Orders under $1500 can be exchanged or returned for a refund within 14 days of the ship date. I do require a 3% restocking fee that will be withheld from the refund to help cover Shopify fees that I am not refunded. Shipping charges cannot be refunded and the customer is responsible for return shipping costs and safe packaging of the piece being returned. Items damaged or lost during return transit cannot be refunded.
I do not accept returns for items over $1500 due to the made-to-order nature of my business. I aim to create beautiful, quality pieces that I hope you love. However, in the event you are not satisfied, contact me and I will do everything in my power to make sure you’re happy with your purchase.
I can only accept order cancellations within 24 hours of placing the order. Beyond that time frame, supplies have already been ordered to create your piece.
Custom jewelry orders are final and cannot be returned.
Handmade Fine Jewelry
I pride myself on creating quality fine jewelry for you and your loved ones to cherish. Every piece is made entirely by hand in my Colorado Studio. Investing in quality craftmanship means you can enjoy them for a lifetime and then pass them down to the next generation.
Every treasure starts with good old fashioned pencil & paper
There is no CAD involved in my fabrication process. Most of my jewelry is hand-carved from wax and then cast into precious metal. This process, known as lost wax casting, has been used in jewelry making for thousands of years.
I bought a beautiful gold necklace from Leah Hollrock years ago and I have been wearing it every day since! It’s perfect for everyday , for going out and getting compliments from strangers. Seriously, you will get complimented by strangers! Leah's quality is the real deal and my necklace still looks brand new and I shower and sleep in this thing. If you are thinking about it, just get it already because you won’t regret it!
Right from the start Leah was prompt, informative and very helpful. She made the entire process of designing the perfect ring stress free and she was super accommodating to all ideas and suggestions. Needless to say she has made my fiance one happy gal and we are are so happy Leah will also be making out bands as we know they will be perfect! If you are looking for custom work, Leah is the one to use!
Absolutely gorgeous jewelry! I picked out the color and stone of my beautiful daisy ring and was able to follow along on the Instagram account to see it be made! I love that! 100% satisfied with Leah Hollrock and her jewelry.
I don't have enough good things to say about Leah and her jewelry. She has custom designed and made my wife's engagement ring, and my wife and I's wedding bands. I've also purchased some of her in-stock jewelry pieces. Leah is friendly, patient, and responsive when working with her on custom pieces. During that process, I was extremely impressed with how she provided regular updates and the sheer amount of work and dedication I felt my pieces received. From start to finish, working with Leah is an absolute pleasure; her passion for her business and craft is palpable, and her creativity and skill speak for themselves when seeing the final products. I'm beyond happy to wear her work every day.
I’ve worked with Leah to re-work some of my own family jewelry to make it wearable and resonate for me. What I love is that I now have stunning jewelry of the highest quality that is so dear and unique to me. I love sharing the stories they hold when I receive complements. I appreciated how workable pricing is—buying jewelry you help design for yourself is a huge point of privilege and Leah makes it an empowering experience. I cannot more highly recommend her services and know I will be creating new pieces with her in the future.
Leah did an amazing job on our wedding bands. We gave her an idea of what we wanted and she helped us choose a beautiful and unique design. She was extremely responsive and communicative and expertly crafted a product that far exceeded our expectations. Thank you Leah!
Leah responds very fast and is very communicative. She is also flexible with a can-do attitude, especially in terms of budget.. I sent her images of what I had in mind and she sent me 3 options originally to choose from and she sent me one more with edits that I had requested very promptly afterwards. Turn around time was amazing, with updates the whole way. The ring I had made is better than anything I could have dreamed of. I would wholeheartedly recommend Leah's business to anyone wanting to support a small business, needing a custom piece, or just wanting a unique lovely creation that is bound to get endless compliments. 5 stars 10/10 for sure!
Leah and I worked together to create and build the most absolutely perfect engagement ring. From idea to design to actual product was flawless, easy, and no detail was looked over. If you’re looking for someone to truly they their time with you and meet your expectations I wouldn’t go anywhere else. Thank you Leah!!
Leah redesigned my engagement and wedding rings for me by creating new settings for the diamonds I already had. She listened to what I was looking for in a ring and then added in her expertise. My rings are literally a work of art. I’ve had them for a few months already and still cannot stop looking at them. I get compliments on them every day. I love knowing that my rings are one of a kind, created just for me. Leah was easy to work with and very responsive. I will definitely be getting more pieces from her!!