FAQs
General
How long will it take to receive my jewelry?
Most of my items are made to order (unless otherwise stated). Production time varies for each item, but it will usually fall within 1-5 weeks. Customized orders may take longer.
What if I need an order rushed?
Some rushes may be possible. If you need a piece quicker than the normal 2-6 week production timeline, contact me with your specific request and timeline and I’ll will look into what's possible. Please note there may be additional fees if materials from vendors need to be expedited.
What if I want a metal type not offered online?
Message me if you are interested in a metal that is not listed on the website. Most of my designs can be made in 10K & 18K gold as well as sterling silver and platinum.
Do you offer financing?
Yes, I offer financing through both ShopPay Installments as well as Klarna. Simply choose either option at checkout to see what financing plans they can offer.
Customized Jewelry
Do you work with customer’s stones?
At this time, I do not work with customer provided stones.
Sizing
What if I don’t know my ring size?
You can always stop by your local jewelry store and have them measure your ring size. This is the most accurate option and what I recommend. If your unable to stop by a local jewelry store, there are inexpensive ring sizing tools available online that will give you semi-accurate results.
What can I do if I order a ring and it doesn’t fit?
Most rings can be resized within a reasonable range after purchase. I am happy to resize your ring for a $25-$50 fee (depending on the ring) plus shipping both ways.
How do I know which necklace length is right for me?
Most of my necklaces are offered in a few different lengths. To determine which is best for you -- take a piece of string and cut it to the longest length offered. Hold it up to your neck with the ends touching and see how it looks. If it seems too long, trim to the next length offered and see if it's a better fit.